Last Updated: March 1, 2026

CyberGuards is committed to ensuring digital accessibility for all users, including people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to make our website as inclusive and usable as possible.

1. Our Commitment

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

Accessibility is an ongoing effort at CyberGuards. We view accessibility not as a compliance checkbox, but as a core principle of good design and development practice.

2. Measures We Have Taken

We have implemented the following measures to ensure our website meets WCAG 2.1 AA requirements:

2.1 Semantic HTML

Our website is built using proper semantic HTML elements (headings, landmarks, lists, navigation, and article elements) to ensure a logical document structure that assistive technologies can interpret correctly. All pages have a clear heading hierarchy that conveys content organization.

2.2 ARIA Attributes

Where native HTML semantics are insufficient, we use WAI-ARIA (Accessible Rich Internet Applications) attributes to provide additional context to assistive technologies. This includes ARIA labels for interactive elements, ARIA landmarks for page regions, ARIA live regions for dynamic content updates, and ARIA roles where appropriate.

2.3 Keyboard Navigation

All interactive elements on our website are fully operable using a keyboard alone. This includes:

• All links, buttons, and form controls are reachable via the Tab key
• Interactive components respond to standard keyboard commands (Enter, Space, Escape, arrow keys)
• Custom components maintain a logical tab order
• No keyboard traps exist on any page

2.4 Color Contrast

We maintain sufficient color contrast ratios throughout our website to ensure readability for users with low vision or color vision deficiencies:

• Normal text meets a minimum contrast ratio of 4.5:1 against its background
• Large text meets a minimum contrast ratio of 3:1 against its background
• Interactive elements and focus indicators meet a minimum contrast ratio of 3:1
• Information is never conveyed by color alone

2.5 Alternative Text

All meaningful images on our website include descriptive alternative text that conveys the purpose and content of the image. Decorative images are marked with empty alt attributes (alt="") so screen readers can skip them. Complex images and diagrams include detailed descriptions where appropriate.

2.6 Responsive Design

Our website is fully responsive and accessible across all device sizes and orientations:

• Content reflows properly at up to 400% zoom without horizontal scrolling
• Touch targets are sufficiently sized (minimum 44x44 pixels) for users with motor impairments
• Text can be resized up to 200% without loss of content or functionality
• The layout adapts to user preferences, including reduced motion settings

2.7 Accessible Forms

All forms on our website are designed with accessibility in mind:

• Every form field has an associated visible label
• Required fields are clearly indicated both visually and programmatically
• Error messages are descriptive and associated with the relevant fields using aria-describedby
• Form validation provides clear, actionable feedback
• Autofill attributes are provided where applicable

2.8 Skip Navigation

A "Skip to main content" link is provided at the top of every page, allowing keyboard and screen reader users to bypass repetitive navigation elements and jump directly to the primary content area.

2.9 Focus Indicators

All focusable elements display a clearly visible focus indicator when navigated to via keyboard. Our custom focus styles provide a high-contrast outline that is easily distinguishable from the surrounding content, ensuring users always know which element currently has focus.

3. Known Limitations

While we strive for comprehensive accessibility, there may be areas of our website that are not yet fully accessible. Known limitations include:

• Some older PDF documents may not be fully accessible; we are working to remediate these
• Third-party embedded content (such as video players) may have their own accessibility limitations

We are actively working to address these limitations and improve accessibility across all areas of our website.

4. Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

• Email: [email protected]
• Subject Line: Accessibility Feedback
• Address: CyberGuards, San Francisco, CA 94114, United States

When reporting an accessibility issue, please include:

• The URL of the page where you experienced the issue
• A description of the problem you encountered
• The assistive technology you were using (if applicable)
• Your browser and operating system

5. Remediation Timeline

Upon receiving an accessibility complaint or report, we commit to the following process:

• Acknowledgment: We will acknowledge receipt of your feedback within 2 business days
• Assessment: We will assess the reported issue within 5 business days and provide an initial response
• Remediation: We will make reasonable efforts to resolve confirmed accessibility issues within 30 business days
• Follow-up: We will notify you when the issue has been resolved and request verification

If a remediation requires more than 30 business days due to technical complexity, we will provide an interim alternative and a revised timeline.

6. Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines three levels of conformance: A, AA, and AAA. CyberGuards' website is partially conformant with WCAG 2.1 Level AA, meaning that some parts of the content may not fully conform to the accessibility standard. We are committed to achieving and maintaining full Level AA conformance.

7. Assessment and Testing

We assess and test the accessibility of our website through a combination of:

• Automated accessibility testing tools (axe, Lighthouse, WAVE)
• Manual keyboard navigation testing
• Screen reader testing (NVDA, VoiceOver)
• Regular accessibility audits during development
• Color contrast verification tools